Things happen, and yes, it can be no one's fault. Technical issues such as firmware upgrades, load shedding restarts, battery back-ups and even weather can cause problems. Still, we believe strongly in after-sales support and are here to do our utmost to keep your security in optimal performance and operation. Below, you will find some of our support fees and packages, which bring their benefits.
* Call-out fees are only applicable for support and not installations.
Let's be Pro-active and not reactive when it comes to your security. Our support packages assist in ensuring your system is being checked and updated when new firmware is released or a problem is detected. Morconza security will do periodic system checks every month along with extra benefits as described below.